Business Package

SKU:
$7,500.00
$7,500.00
Unavailable
per item
The Business Package is our most popular advanced product. This package gives you a thorough understanding of the guest experience of your products, services and procedures that should be maximised on or may need improvement. It includes:
  • A mystery shop to your hotel and facilities
  • A follow up mystery shop to evaluate the improvements
  • A summary of the social media high/low lights of your property
  • A detailed report on the findings and ratings from the first and following mystery shop
  • A detailed plan with suggestion where improvements should be made
  • A three month online evaluation for your guests to track the impact of the changes made
  • A three day workshop and training session with your teams
  • A 20% discount to any additional reviews and training sessions (valid for 24 months)
  • Bonus Offer (only valid to December 2016): A free web seminar how to increase your management's effectiveness.