Business Plus Package

SKU:
$10,500.00
$10,500.00
Unavailable
per item
The Deluxe Package is our most comprehensive product focusing on training and continuous improvements. It includes:
  • A mystery shop to your hotel and facilities
  • Two follow up mystery shop to evaluate the improvements
  • A summary of the social media high/low lights of your property
  • A detailed report on the findings and ratings from the first and following mystery shop
  • A detailed plan with suggestion where improvements should be made
  • A six month online evaluation for your guests to track the impact of the changes made
  • A five day workshop and training session with your teams
  • A 20% discount to any additional reviews and training sessions (valid for 24 months)
  • Bonus Offer (only valid to December 2016): A two day workshop for your supervisors and managers on how to lead and manage your team for an optimal guest experience.