Business Plus Package
SKU:
$10,500.00
$10,500.00
Unavailable
per item
The Deluxe Package is our most comprehensive product focusing on training and continuous improvements. It includes:
- A mystery shop to your hotel and facilities
- Two follow up mystery shop to evaluate the improvements
- A summary of the social media high/low lights of your property
- A detailed report on the findings and ratings from the first and following mystery shop
- A detailed plan with suggestion where improvements should be made
- A six month online evaluation for your guests to track the impact of the changes made
- A five day workshop and training session with your teams
- A 20% discount to any additional reviews and training sessions (valid for 24 months)
- Bonus Offer (only valid to December 2016): A two day workshop for your supervisors and managers on how to lead and manage your team for an optimal guest experience.